SM Engineering can repair furnaces, heating elements, belt replacement, control panels or virtually anything else on your system. Our repair crews are second to none, and our expertise will minimize your down time.

1. When are repairs offered?
We will schedule repairs Mon - Fri 8-5 pm. EST anywhere within local driving distances. If parts are in stock (most are) we should be able to get you back up and running in short order. If parts need to be ordered or custom built a longer down time is to be expected.

2. What about emergencies?
SM Engineering will commit to repairing any emergencies at any time. Just call our 508-699-4484 number and we will respond as quickly as possible.

3. Will you work on other manufacturer’s furnaces?
Yes, we will gladly repair and even manufacture parts for other brand furnaces.

4. How many service guys are there at SM?
We have four service tech's with decades of experience.

5. How quickly can you get someone out to a job in a normal situation?
Depending on the severity of the problem, location of the furnace, and manpower status we can usually dispatch in one hour plus travel time.

6. What kind of parts inventory do you carry or which parts can you make?
We stock a full inventory of general parts, instruments, and heating tiles. Once you call us and describe the problem we will check our parts department to ascertain if your part is in stock, needs to be ordered or manufactured. We will be able to give you an honest answer at that time concerning down time.